Terms of Service
TALENTSOURCE 29 GmbH — applicate.work · Last updated: April 2026
Section 1 — Scope and Parties
(1) These Terms of Service ("ToS") apply to all services provided by TALENTSOURCE 29 GmbH, operating under the brand applicate.work ("applicate.work", "we", "us"), a cloud-based recruitment platform. They govern the legal relationship between applicate.work and all users who access the platform as companies (Customers) or as applicants (Candidates).
(2) Any conflicting or deviating terms and conditions of the Customer shall not apply unless applicate.work has explicitly agreed to them in writing.
(3) These ToS also apply to all future business relationships without requiring renewed reference.
Section 2 — Description of Services
(1) applicate.work provides companies with a cloud-based platform comprising the following core features:
• Free Applicant Tracking System (ATS) with unlimited positions and candidates • Asynchronous video interviews (recorded self-presentations by candidates) • Human Interviews: 20-minute structured interviews conducted by qualified HR professionals on behalf of the Customer (10 Credits per interview) • Expert Interviews: Industry-specialist interviews for technical roles (individual pricing) • AI-powered text and video-avatar interviews (in development, waitlist available) • Live video calls with integrated recording function • AI-powered analysis and scoring: automatic transcription, translation, summaries, role-fit and culture-fit scores • Calendar integration and scheduling tools
(2) The ATS and self-conducted interviews are permanently free. All premium features require Credits (see Section 6).
(3) applicate.work provides services exclusively within the scope of the platform functions described herein. No advisory services, including legal or HR consulting, are part of this contract.
Section 3 — Registration and Access
(1) Access to the platform is currently by invitation only. Self-registration is not available. Interested parties may join the waitlist at applicate.work.
(2) Upon receiving an invitation, the Customer creates a Workspace on first login by providing: company name and owner email address, both of which must be accurate.
(3) Acceptance of these ToS and the Privacy Policy is a mandatory prerequisite for using the platform. Use is not possible without acceptance.
(4) The Customer is obliged to keep login credentials confidential and to report unauthorised access immediately. The Customer is liable for all actions taken via their account.
(5) Upon Workspace creation, 19 free Credits are credited as a welcome bonus.
Section 4 — Usage Rights and Obligations
(1) applicate.work grants the Customer a simple, non-transferable right to use the platform for the Customer's own internal recruitment purposes during the term of the contract.
(2) The Customer is expressly obliged to: • Use the platform exclusively for their own lawful recruitment purposes • Inform candidates about data processing and obtain required consents before inviting them to the platform • Use interview recordings, transcripts and AI analyses solely for the specific recruitment process for which they were created • Delete interview recordings, transcripts and all data of rejected candidates within 30 days of concluding the selection process, unless statutory retention obligations apply • Not share candidate data — in particular video and audio recordings — with any third party outside of the personnel directly involved in the specific hiring process • Not use interview recordings for any purpose other than the hiring process (e.g., publication, advertising, training of third parties is expressly prohibited)
(3) The Customer is prohibited from: • Using the platform for unlawful purposes or to discriminate against candidates • Using AI scores or other analytical results as the sole basis for hiring decisions without human review • Circumventing technical security measures or overloading the platform infrastructure • Sub-licensing the platform or making it accessible to third parties in their own name • Uploading content that violates third-party rights or applicable law
(4) The Customer bears sole responsibility for all content they input into the platform (job descriptions, interview questions, comments, assessments).
Section 5 — Data Protection and Data Processing
(1) Under GDPR, the Customer is the Data Controller for candidate data processed via the platform. applicate.work acts as Data Processor (Art. 28 GDPR).
(2) A Data Processing Agreement (DPA) forms part of these ToS and governs the roles, obligations and security measures of both parties in handling personal data. The DPA is available on request at: kontakt@applicate.work.
(3) applicate.work is entitled to use fully anonymised, non-personal derivatives of data processed on the platform (in particular anonymised interview transcripts with all personal identifiers removed) for the further development and training of the platform's AI systems. Personal data is not used for this purpose.
(4) applicate.work undertakes to maintain technical and organisational measures to protect data in accordance with Art. 32 GDPR and to report data breaches to the competent supervisory authority in accordance with Art. 33 GDPR.
Section 6 — Credit System and Pricing
(1) Credits are the internal billing unit of the platform. The ATS and self-interviews consume no Credits and are permanently free.
(2) Credit packages (all prices exclusive of applicable VAT): • Small: 10 Credits — €29.00 (€2.90 / Credit) • Medium: 100 Credits — €250.00 (€2.50 / Credit) • Large: 1,000 Credits — €2,250.00 (€2.25 / Credit) • Xtra Large: 10,000 Credits — €19,999.00 (€2.00 / Credit)
(3) Payment is made in advance. Credits are credited immediately upon receipt of payment.
(4) Credits are also consumed by optional AI-powered features within the ATS, such as AI-generated summaries, role-fit scores and culture-fit scores. The use of these AI capabilities is entirely optional; the core ATS functionality operates fully without spending any Credits.
(5) Purchased Credits expire 24 months after the purchase date. Unused Credits are generally non-refundable, except where the service cannot be permanently provided through no fault of applicate.work.
Section 7 — Availability and Right to Modify
(1) applicate.work aims to ensure platform availability of 99% on an annual average. No availability guarantee is given. Scheduled maintenance windows will be announced in advance.
(2) applicate.work reserves the right to further develop, modify or discontinue platform features, provided that the core functions (ATS) are preserved. Customers will be given reasonable notice of changes.
Section 8 — Intellectual Property
(1) All rights to the platform, its code, design, trademarks, AI models and infrastructure are held by TALENTSOURCE 29 GmbH.
(2) The Customer retains ownership of the content they upload to the platform. The Customer grants applicate.work the right to process that content for the purpose of providing the service.
(3) Fully anonymised, non-personal derivatives of platform data may be used by applicate.work for research, development and AI model training purposes.
Section 9 — Liability
(1) applicate.work is fully liable for intent and gross negligence, and for injury to life, body or health.
(2) For slight negligence, liability is limited to breaches of material contractual obligations (cardinal obligations), capped at the foreseeable, typically occurring damage.
(3) applicate.work expressly accepts no liability for: • Hiring decisions made by the Customer on the basis of AI scores or platform content • Data loss resulting from the Customer's own negligence • Damage caused by unlawful use of the platform by the Customer or third parties invited by the Customer • Discrimination claims arising from the Customer's misuse of AI results
(4) applicate.work's total aggregate liability is capped at the amounts paid by the Customer in the preceding 12 months.
Section 10 — Term and Termination
(1) The contract is concluded for an indefinite term and may be terminated by either party at any time with 30 days' notice.
(2) The right to terminate for cause remains unaffected. Cause includes, in particular: serious breach of these ToS, payment default exceeding 30 days, or insolvency of either party.
(3) Upon termination: all Credits are deleted; the Customer has 30 days to export their data; all data will be deleted after the applicable retention period.
Section 11 — Changes to the ToS
applicate.work reserves the right to amend these ToS. Customers will be notified by email at least 30 days before material changes take effect. Continued use of the platform after this period constitutes acceptance of the amended ToS.
Section 12 — Right of Withdrawal (Consumers)
Where the Customer acts as a consumer under applicable law, a statutory right of withdrawal applies. The right of withdrawal expires upon full performance of the contract (full consumption of all Credits) or after 14 days from conclusion of the contract, where the consumer has explicitly agreed that performance begins before the withdrawal period expires.
Section 13 — Miscellaneous
(1) These ToS are governed exclusively by German law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The exclusive place of jurisdiction for disputes with merchants, legal entities under public law, or special funds under public law is Cologne, Germany.
(3) Should any provision of these ToS be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by one that most closely achieves the economic purpose of the invalid provision.
For questions, please contact kontakt@applicate.work